Privacy Policy

Introduction

magnaluxor AG ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magnaluxor.top or engage with our services. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller Information

magnaluxor AG is the data controller responsible for your personal data. Our contact details are:

Data Collection

We collect several types of information from and about users of our website and services. The data we collect includes:

• Personal Information: Name, email address, phone number, company name, and job title when you contact us or use our services
• Communication Data: Records of your communications with us, including emails, phone calls, and messages
• Technical Data: IP address, browser type, operating system, and device information
• Usage Data: Information about how you use our website, including pages visited and time spent
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including how we use your information for business operations and service delivery:

• To provide, operate, and maintain our services
• To respond to your enquiries and provide customer support
• To send you information about our services and industry insights
• To improve our website and services
• To comply with legal obligations and protect our rights
• For marketing purposes, subject to your consent where required

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where processing is necessary to comply with legal requirements

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights and safety
• In connection with a business transfer or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Generally, we retain contact information for active business relationships and enquiries for up to 7 years after our last interaction, unless you request earlier deletion or we are required to retain it longer by law.

Your Rights

Under GDPR, you have several rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data, including adequacy decisions by the European Commission or appropriate contractual clauses.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of applicable data protection laws. In Germany, you can contact your local data protection authority or the Federal Commissioner for Data Protection and Freedom of Information (BfDI).